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Privacy Policy

Effect Time: 2024-12-16 01:02:04
This Privacy Policy is designed to explain to you how Rakreel.com (hereinafter referred to as “this Website”) collects, uses, protects, and shares your personal information. By using the services of this Website, you agree to all the terms and conditions of this Privacy Policy.

I. Information Collection

 

  1. Personal Information
    • When you register as a user of this Website, we may collect your name, email address, username, password, and other necessary contact information.
    • When you use specific services or features, such as making a purchase, participating in interactive activities, submitting feedback or inquiries, we may further collect other personal information related to that service, such as mailing address, phone number, payment information, etc.
  2. Non-Personal Information
    • We automatically collect certain non-personal information, such as your device type, operating system, browser type, IP address, browsing history, search history, and the time of your visit and page views on this Website. This information helps us understand the usage of the website and optimize website performance and user experience.

II. Information Use

 

  1. Service Provision
    • We use the personal information you provide to create and manage your account, enabling you to access and use the various services of this Website, including but not limited to displaying personalized content, processing orders, providing customer support, etc.
    • Based on your preferences and browsing history, we recommend relevant products, services or information to enhance your user experience on this Website.
  2. Communication and Marketing
    • We may use your contact information to send you important notices, service updates, order status information, etc. about this Website. These communications are essential to ensure that you can use the services of this Website smoothly.
    • With your consent, we may send you marketing information about our products, services, promotional activities, offers or partners. You can choose to unsubscribe from receiving such marketing communications at any time.
  3. Data Analysis and Improvement
    • We analyze and statistically process the collected non-personal information and some personal information to understand user behavior and preferences, evaluate website performance and effectiveness, and continuously improve our services, products and website design to provide you with a better user experience.

III. Information Sharing

 

  1. Third-Party Service Providers
    • To better serve you, we may share some of your personal information with third-party service providers. These third-party service providers may include but are not limited to payment processing institutions, logistics partners, data analysis companies, customer service providers, etc. We will only share your information for legal, legitimate and necessary purposes and require these third-party service providers to comply with strict confidentiality and security regulations to protect your information from being misused.
  2. Legal Requirements and Compliance
    • In case of legal requirements, such as complying with court subpoenas, legal proceedings, government regulatory requirements or investigations by law enforcement agencies, we may disclose your personal information. In addition, if we believe that the disclosure of your information is necessary to protect the rights, property or safety of this Website, users or the public, we may also disclose the information.

IV. Information Protection

 

  1. Security Measures
    • We have taken a series of reasonable security measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction. These measures include but are not limited to using secure servers, encryption technology, access control mechanisms, data backup, etc. However, please note that although we strive to protect the security of your information, due to the openness and complexity of the Internet, absolute information security cannot be guaranteed.
  2. Data Storage
    • We store your personal information in a secure database and determine the storage period according to applicable laws and regulations and business needs. After the expiration of the storage period, we will take appropriate measures to delete or anonymize your information.

V. User Rights

 

  1. Access and Correction
    • You have the right to access your personal information on this Website at any time and correct inaccurate or incomplete information. You can exercise this right by logging into your account or contacting our customer support team.
  2. Deletion and Restriction of Processing
    • In certain circumstances